• If your computer is behaving strangely, your friends are receiving e-mails from your account which you never sent, you see updates on your facebook profile which you never made, you may have a virus on your machine that has hacked into your account by learning your password and user name of your various accounts. The symptoms described above are some of the visible symptoms of the viruses that infect computers, there are viruses which take control of our machine and use this to direct other machines to attack other machines (popularly known as bots). This slows down your machine and you are not even able to perform regular tasks from your machine. This may be happening even though you have a valid Anti-Virus installed on your machine. Some viruses disable the anti-virus so that they can detect the viruses and remove them.
• While complicated it is possible to remove viruses from your machine without formatting it or deleting any data from your machine. Our team of certified experts can help you to remove viruses from your machine and secure your PC, preventing future attacks on your machine.

• Scan your machine for viruses
• Identify if viruses have taken control of your machine
• Manually take control of your machine
• Install anti-virus if not already installed
• Update the virus definition file of your anti-virus software
• Run the anti-virus to scan your machine in detail and then identify and delete the viruses
• Setup the anti-virus to regularly update and scan your machine
• Estimated Resolution Time: 2-4 Hours

Original Operating System Media (CD/DVD) maybe required.

It is assumed that customer would have a valid e-mail address before we configure the software.

We support all major anti-virus software including Symantec Norton, McAfee, Kaspersky, Microsoft Security Essentials, AVG among others.

• Support provided by certified technicians with years of experience
• Technician identifies problem and work with you on device
• If connectivity is possible, connect remotely to your computer via the internet
• Resolve the issue through remote and voice support
• Technicians available 24/7 on a toll free number

Get Tech-Buddies Annual Plan which provides you access to expert assistance for your PC and its peripherals for a duration of 1 year. You get:

• Expert assistance 24/7 support for 1 year for 1 computer
• No limits on the number of calls, remote sessions or chats
• Assistance with software installation and setup
• Troubleshoot configuration issues with PC and peripherals
• Virus removal and security services
• Backup and restore services
• PC optimization services to make your PC go faster
• Get help on how to better use your PC and applications